Frequently asked questions
Answers about outsourcing virtual teams, TCPA-aware outreach, healthcare support, and how 247 Virtual Solution relates to sister brands in our network.
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Do you only serve U.S. businesses?
Yes. 247 Virtual Solution focuses on U.S. clients across healthcare, insurance, SaaS, ecommerce, and other growth-focused industries.
Are your lead generation programs TCPA-aware?
Our telemarketing and lead programs use TCPA-aware processes and quality controls for U.S. outreach, including Medicare, ACA, and final expense campaigns.
Can you cover customer support 24/7?
Yes. We provide around-the-clock multilingual support across live chat, email, phone, social, and technical helpdesk channels.
What services can one partner cover?
Digital marketing, telemarketing and lead generation, web and app development, medical billing and RCM, customer support, and virtual assistance—under one account team.
How do I get started?
Book a free consultation at https://247virtualsolution.com/contact.html, email hello@247virtualsolution.com, or call 1-800-557-2477.
How is 247 Virtual Solution different from AWAZ 247?
247 Virtual Solution is the full six-pillar BPO and virtual teams brand. AWAZ 247 focuses on voice, telemarketing, multilingual support, and contact-center delivery.
Do you replace MB Claims for medical billing?
No. MB Claims is our dedicated medical billing, coding, credentialing, and RCM brand. 247 Virtual Solution remains the primary multi-pillar BPO partner and can introduce MB Claims when billing-only depth is the fit.
What is the difference between your team and buying leads from Tele Leads Agency?
Tele Leads Agency, Exclusive Telemarketing Leads, and Final Expenses Solution sell lead inventory and live transfers. 247 Virtual Solution builds and runs outsourced virtual teams across marketing, ops, support, billing, and development.
How fast can a virtual pod launch?
Most dedicated pods begin with discovery and role mapping in week one, then ramp production over the following one to two weeks depending on tooling access and QA requirements.
Do you sign BAAs or NDAs?
Yes. We support NDAs as standard and can execute BAAs for healthcare workflows that require them.